Chegg return policy rented books

Also, chegg provides free return shipping for books you wish to sell to chegg. When shopping for textbooks instore, the course information tag will display a rental option. Glad someone went ahead and explained this process. Vitalsource reserves the right to refuse to sell or to provide refunds to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy. Buy college textbooks rent textbooks sell textbooks online. Thats why we give students the option to buy or rent cheap textbooks from over 18,000 verified sellers and rental providers who compete to provide the absolute lowest prices. Growing quickly, as of 2010, chegg has rented out over 2,000,000 books. If you choose not to ship with ups, you are responsible for shipping costs. For a full refund, you can return a textbook within 21 days from the day you placed your order. On october 30th, 2017, gethuman dirtbik2 reported to gethuman that they were having an issue with chegg and needed to get in touch. What the fuck did you just fucking look up on chegg, you little bitch.

The book detail page will let you know what rental periods are available. We are not responsible for books returned to the wrong seller. In the popup window, choose the reason for return, then select return for refund. May 31, 2017 please note that sellers are permitted to have a final sale policy on ebooks only. This fee can be automatically refunded if you get your books back to our warehouse within 7 days of being charged. Fill out the form below, and well give you 30 more days to return your books. Just watch the video, throw those books into a box. When youre done with the text, simply sign into your account on chegg. Jan 08, 2012 i love chegg i use to rent my books from there all the time i was also a chegg representative so id have tons of discount codes that id pass out to my friends.

I called and within 10 seconds the issue was fixed since they have my phone. Allsome of which is refundable when you finally get off your lazy butt and send the book back. Your book is returned as of the date that you drop off your book, properly packaged and labeled, with ups for delivery to chegg. Chegg may change this policy at any time, and the change will take effect immediately for any book rented on or after the date of the change, so please check the websites regularly for the most recent return terms. Textbook rentals can save you hundreds of dollars each semester plus return shipping is free when you rent textbooks from. This happens when you dont return your books by the extended due date. Renting books from amazon can be more economical than buying them, but you must ensure they are returned on time if you return a rented book to an amazon pickup location, it may mean your item.

You have to remember, however, this is the savings when compared to a brand new book. When a stack of three or more improperly shelved textbooks is found, the last student who rented the books is determined. The books arrive in a timely manner and are all in very good condition. The dropadd policy for rented books is the same as for purchased books. If the item is in the same condition as when you received it, youll receive a full refund. On november 1st, 2017, gethumanbriannas reported to gethuman that they were having an issue with chegg and needed to get in touch. You have to return the book within 21 days from the purchase date. Many books display a rental option, along with new and used options.

I just kept the box the book was originally sent in, packed the book in the original box, printed the return slip from the chegg website, and sent it off. When i tried to return the book, they would not take it nor issue any credits or refunds. The issue was classified by gethuman dirtbik2 at the time as a complaint problem, and was later reported to. Terms of use textbook rental rent textbooks knetbooks. Save up to 90% off on textbooks by renting instead of purchasing books at chegg. Chegg wants your textbooks back before finals, or theyll. When i worked at chegg it was our number one support question and every year we changed t. Mar 18, 2019 ready to return your rented textbooks to chegg. If you have purchased or rented a digital or physical textbook from chegg and need to return it, just log in to your account on the chegg. Rules and guidelines for renting with chegg com textbooks.

At the end of the semester you can keep your book for a small fee, send it back using the prepaid shipping label and you can highlight in the books as you are using them. To return your rented book s you will need to print your prepaid shipping label, place all of the books you wish to return in a box, slap the return label on the box, and drop off the box at ups before your due date. You go to the site and print a return label free shipping back. Help desk textbook rental rent textbooks knetbooks. Chegg then rents them back out to a new batch of students. If the rented textbook you return to us is not postmarked on or before the textbooks due date, we may in our sole discretion automatically extend your rental period. For semesterlong rentals, we may extend your rental period by an additional 15 days and charge you the applicable 15day extension fee for the textbook. Just watch the video, throw those books into a box, grab your prepaid label from chegg, drop them all. Chegg has collaborated with many libraries and schools.

If youre not satisfied with the physical book you receive or dont want to keep it, just return the book in the same condition within 21 days using the same box and a prepaid ups shipping label. You have 14 days to return a digital textbook and 21 days to return a physical textbook. We have a 21 day any reason guarantee policy so send that unwanted book back to us within 21 days of placing your order for a refund. If you re not satisfied in any way with the physical book you received just return the book in the same condition within 21 days using our box and prepaid ups shipping label chegg. To return a rental within the initial rental refund period, go to manage your rentals. Chegg is a study hub for students, and it also offers book rentals. The chegg satisfaction guarantee allows the student to return the book within 21 days for a full refund if they are dissatisfied with the product or find that it is not needed. The digital return policy similarly allows the student to return the digital media for a full refund within. A practical guide for policy analysis 5th edition 9781483359465. May 15, 20 chegg book rental return policy satisfaction guarantee. Please see below for information on how to initiate a return through your abebooks account.

In order to request a return, simply use this form and you will see an option to message the seller of your item to request the return. Titles purchased from the following publishers will follow the return policies outlined below. Securely package the books and include the packing list. All used textbooks will be in acceptable rental condition, as determined. Knetbooks has a wide array of textbooks for all subject areas, all at an affordable price.

May 15, 20 is an online company that sells and rents textbooks. Been doing this for like 3ish years and have saved untold hundreds of dollars. Cengage unlimited i rented a book from chegg, but i have found. Return the book to the bookstore within the allowed period along with dropadd documentation. Select the check boxes for the rental that you wish to return. This makes sense, if youve lost the book and cant return it. Find out more and get your prepaid ups return label here.

You can see the amount and pay the purchase price from your myaccount page. Next, select the ship for free box associated with your rental. They also offer a selection of etextbooks, which can be rented to save you time and money. Chegg offers students the opportunity to pay well below cover price for books that they then return when the semester or school year is over. Because of our relationship with major textbook publishers plus our unique insight into current student needs and demand, we can provide the exact titles, editions and versions required by college professors. College books return service return chegg and amazon books. No returns on digital products are available after 14 days from purchase has elapsed. Print out the packaging slip and return shipping label. The idea of returning textbooks may seem like such a hassle but it really isnt. Chegg rentals can be refunded up to 21 days from the date the order was placed. I sold a few books to chegg and have not received my check yet. This means that account holders can return a book within 21 days for any reason. To return a rental after the initial rental period.

You have to return the rented books in due time, which starts from the moment the book is handed to the ups. You can rent books from amazon for one semester at a time. I rented a book for a class i decided to drop the its only been a week since i had it can i return it for a refund masteringbiology with pearson etext student access code card for campbell biology th edition. If you rent the book, then the website makes the required deduction. You can also rent certain books on a monthly basis, for 30, 60 or 90 days. The rental return date will appear on your order confirmation as well as in the order details displayed in the account section of the knetbooks website. Chegg book rental return policy satisfaction guarantee.

Rental return instructions cheap textbook rental source. Return instructions place all of your books and the packing slip in the box 1. For rented books being returned rental returns are not eligible for a refund. Sep 06, 2012 rent or buy textbooks online at chegg. If you return your book via mail, it must be postmarked within the allowed dropadd return period, and must include a copy of the dropadd documentation along with your book. When you rent textbooks from chegg, can you can save yourself money versus buying the books. The issue was classified by gethumanbriannas at the time as a general customer complaint problem, and was later reported to be fixed on november 19th, 2017.

The refund policy for digital books is slightly different from physical books. If you return it on time you shouldnt have a problem. Returns accepted within 30 days from the date of purchase. Jul 19, 2017 on november 1st, 2017, gethumanbriannas reported to gethuman that they were having an issue with chegg and needed to get in touch. Chegg just sent me a reminder that i need to return my textbooks but the date they expect to have them in hand is before the end of my semester. Otherwise, you can keep the book as it is all yours.

When renting with, there are some rules and guidelines you should. Ill have you know i graduated top of my class in the rutgers math department, and ive been involved in numerous secret raids on cheating rings at rutgers, and i have destroyed the lives of over 126 confirmed academic integrity violators. The only downside to chegg is that the book isnt yours so you obviously cant resell it. This charge is the price of the book minus any rental or extension fees you have already paid. Amazon textbook rental competitor chegg chucks physical. For directions on how to do this, see how to print your textbook rental return label.

We issue a prepaid fedex shipping label by default when you create your rental return label. From here you can select the order, choose return, and follow the instructions. Chegg did your professor change your book on you last. All of our textbooks come with a 21 day satisfaction guarantee, 14 days for. It may take up to 24 hours for the new due date to appear in your. You may receive a new or a used textbook, based on availability. Chegg, which competes with amazon on physical textbook rentals but preceded amazon into the rental market by several years, has cut a deal with ingram content group. You may print your return shipping label by logging into your account. Chegg books are often 90% off the regular retail prices of new textbooks and come with a 21day hasslefree return policy and a 4week free trial of chegg study.

When you rent your book, you will be given a due date for returning the book. To return your rented books you will need to print your prepaid shipping label, place all of the books you wish to return in a box, slap the return label on the box, and drop off the box at ups before your due date. Print your free shipping return label for each rental. Buy or rent college textbooks online from valorebooks at the lowest prices on the web guaranteed. What is your policy on rental extensions, buyouts and pastdue returns. Place the packing slip inside the box and affix the prepaid shipped label to the outside of the box. Cengage unlimited i rented a book from chegg, but i have found that i dont need it anymore. The sellers address and contact information can be found on the packing slip. Apply the return shipping label and take the shipment to the carrier listed on your return label.

The exact location of each textbook is provided to the student when they return their textbooks in the form of a printed receipt with the book title and location for each book. Marketplace returns are at the discretion of the seller. This charge is the price of the book minus any rental or extension fees you have. Buy or rent textbooks from and save up to 90% off of new titles for your required college books. Click on rental book status and all of your unreturned rentals will appear. The issue was classified by gethuman dirtbik2 at the time as a complaint problem, and was later reported to be fixed on november 10th, 2017. At valorebooks, we understand how expensive college can be. After logging into your account, select the order and follow the instructions for returns. Return shipping is free when you use the shipping label provided. Jan 07, 2017 on october 30th, 2017, gethuman dirtbik2 reported to gethuman that they were having an issue with chegg and needed to get in touch. Package up the textbook you wish to return, including the packaging slip. If you dont return a book to chegg, how much do they.

Alternatively you can just buy and download the ebook, remove the drm and return the book within like a 7 day window. From the digital orders tab, select the return for refund button next to the title you want to return. I had an issue with chegg study charging my account after i rented a textbook from them. It may take up to 24 hours for the new due date to appear in your account. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund within 14 days. Rentbuy books on chegg save up to 90% on textbooks. Chegg tutors im a studentparent chegg prep using chegg prep. You must return your book directly to the authorized seller from whom you purchased it.

Please make sure you return your college books from amazon prior to the deadline to avoid late fees. All of our textbooks come with a 21 day satisfaction guarantee, 14 days for etextbooks. Other than the shipping, the full money will be refunded. Select the rental item you wish to return and then select return rental to print the prepaid return shipping label. Because at chegg were all about removing the obstacles that stand in the way of the education you want and deserve. Textbook selection chegg offers students the ability to rent textbooks, purchase new and used editions, download etextbooks and more. In case of damage to the books, you will have to buy it compulsorily. The website charges an additional fee for the late returns.